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Bithumb to Reach Global Audience with Multilingual Support

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Recently cryptocurrency market has experienced a slight upsurge in terms of trading volume which pushed many analysts, industry experts, and trading platforms to strategies their growth plan for the future days to come. Accordingly, Bithumb, one of the largest cryptocurrency exchange is getting into global derive by supporting its services in six different languages – which includes English, Chinese, Korean, Spanish, Japanese and Hindi.

Bithumb to Reach Global Audience With Support of Six Languages

Bithumb is the South Korean based cryptocurrency exchange which reportedly counts 4.3 million members from across 125 countries of the world. In order to strengthen its communication system, Bithumb launches 24/7 one-on-one inquiry service for its global clients.

The announcement read it as follows;

It offers a 24-hour one-on-one inquiry service for foreign users through an online inquiry board, as well as consultative phone service with a team comprised of 300 professional consultants, the biggest in size in the industry. Bithumb has also received good reviews in areas such as system safety, usage convenience, and customer response speed.

In earlier this week, Bithumb exchange has constantly on bulletins over ‘the allegation of wash trading’. Nevertheless, the firm has denied the allegation made by CER (cryptocurrency exchange report) of faking trade volume. The CER has claimed that the exchange is faking up to 94 percent of its total trading since late summer this year. Bithumb in response said that ‘they are doing nothing to inflate trade volume’. Additionally, they continued explaining that they are in process to reach masses through various promotional channels – however, the support of six languages on its platform might be one of its approaches.

In its latest announcement, Bithumb exchange notes that they operate various SNS services with a view to powering up the communication with our customers. SNS service offer various announcements and professional customized information in a space of crypto & blockchain via its SNS channels.

The exchange is organizing an event for the period of one month, starting from December 20 – January 21 to address new foreign users via its communication strengthening plan.

During the event period, it will give out Bithumb cash worth 20,000 KRW for members with accumulated trade volumes of 20 million KRW (around 17,700 USD) or more.

“Bithumb will plan various services and events for the convenience of its foreign customers and strengthen its communication with customers even in the future.”, started by Andy Choi, the Head of the Marketing Department of Bithumb.

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